Delivery

Zone 1 Zone 2 Zone 3
England, Wales
& Southern Scotland
Scottish
Highlands
Northern
Ireland
Packages up to 100g Royal Mail 1st class post £1.62 £1.62 £1.62
Royal Mail 2nd class post £1.55 £1.55 £1.55
 
Packages 101g to 1kg Royal Mail 1st class post £3.70 £3.70 £3.70
Royal Mail 2nd class post £3.20 £3.20 £3.20
 
Packages 1kg to 2kg Next day carrier £7.85 n/a n/a
Royal Mail 1st class post £9.30 £9.30 £9.30
Royal Mail 2nd class post £5.30 £5.30 £5.30
 
Packages 2kg to 5kg Next day carrier £7.85 n/a n/a
Royal Mail 1st class post £16.20 £16.20 £16.20
Royal Mail 2nd class post £14.10 £14.10 £14.10
Royal Mail 48hr £13.35 £13.35 £13.35
 
Packages 5kg to 10kg Next day carrier £11.55 £22.05 £31.55
48/72 carrier £16.75 £16.75 £16.75

Europe and World

Europe World
Up to 250g £4.35£5.90
251g to 500g £5.95£8.90
501g to 750g £7.30£11.60
751g to 1kg £8.70£14.35
1kg to 1.25kg £9.95£16.15
1.25kg to 1.5kg £11.30£18.05
1.5kg to 1.75kg £12.65£19.95
1.75kg to 2kg £13.80£21.85
2kg+ Apply for priceApply for price

Dispatch

We try to dispatch orders as soon as possible, normally within 24 hours and frequently quicker. At our very busy times, such as just before Christmas, this may take a little longer as the elves start to get tired, so please do allow us a little more time on these occasions. If your goods are out of stock we will email or telephone you and see if there is an alternative product that we can send.

Orders received after 2pm will be despatched the next working day. Orders received after 2pm on a Friday will be despatched the following Monday (or Tuesday if Monday is a Bank Holiday).

Delivery Address

If you would like delivery to be made to an alternative address, such as a works address or a neighbour please tell us when asked during the checkout. If your goods are to be a gift to somebody else please let us know during checkout and we will omit the price from the delivery documents and invoice.

Delivery Charges

Delivery charges are, unfortunately, these days not cheap. We try very hard to be fair to all our customers and keep delivery charges to a minimum. We have not tried to hide delivery charges in 'free' delivery or one charge for everybody as ultimately it is you, our customer, who would have to pay for this. We would rather be honest about delivery charges and charge our customers what it actually costs us to deliver each order. We therefore use a mixture of Royal Mail and a carrier service, dependent upon the weight and size of the package. We have given an indication of the carriage charges above but the exact cost will be automatically calculated using the cheapest method during checkout. If you have any preference for the method of delivery, such as only use Royal Mail or only use a carrier service please let us know and we can manually calculate the shipping charges and let you know what these will be.

Occasionally we find that the actual postage cost is cheaper than charged on the web site, when this happens we refund the difference back to the customer. We are finding that some hats especially single beanies can be despatched at 'large letter' rate rather than 'small parcel' rate as charged on the web site. The difference will be refunded back to your original payment method.

NEXT DAY DELIVERY Delivery is on the next working day so all deliveries dispatched on a Friday will be delivered the following Monday (or Tuesday if Monday is a Bank Holiday).

Orders received after 2pm will be despatched the next working day. Orders received after 2pm on a Friday will be despatched the following Monday (or Tuesday if Monday is a Bank Holiday). 

Receiving goods

Orders shipped using Royal Mail 48 hour or a carrier service will need to be signed for. Please ensure that there will be somebody at the delivery address to sign for the goods or use a different delivery address such as a work's address. If you require the goods to be sent using Royal Mail recorded delivery please let us know and we can manually recalculate the shipping costs. If you require the carrier's tracking code please contact us for this information.

UK orders:-

1st class Royal Mail - mainly 1 -2 days but occasionally can take up to 3 days especially during December.

2nd class Royal Mail - 3 - 5 days for delivery.

Overseas orders:-

European Countries - 5 -10 days for delivery.

Other Countries can take up to 14 - 21 days for delivery.