NEW SEASON BAGS
A world without plastic bags, we all need to do our bit - here's ours.
|Zone 1||Zone 2||Zone 3|
& Southern Scotland
|Packages up to 100g||Royal Mail 1st class post||£2.18||£2.18||£2.18|
|Royal Mail 2nd class post||£1.88||£1.88||£1.88|
|Packages 101g to 1kg||Royal Mail 1st class post||£4.20||£4.20||£4.20|
|Royal Mail 2nd class post||£3.55||£3.55||£3.55|
|Packages 1kg to 1.5kg||Next day carrier||£7.99||n/a||n/a|
|Royal Mail 1st class post||£5.92||£5.92||£5.92|
|Royal Mail 2nd class post||£3.55||£3.55||£3.55|
|Packages 1.5kg to 2kg||Next day carrier||£7.99||n/a||n/a|
|Royal Mail 1st class post||£9.37||£9.37||£9.37|
|Royal Mail 2nd class post||£5.65||£5.65||£5.65|
|Packages 2kg to 5kg||Next day carrier||£9.20||n/a||n/a|
|Royal Mail 1st class post||£16.20||£16.20||£16.20|
|Royal Mail 2nd class post||£9.34||£9.34||£9.34|
|Royal Mail 48hr||£13.49||£13.49||£13.49|
|Packages 5kg to 10kg||Next day carrier||£13.81||£22.40||£31.90|
|Europe||World (except USA)||USA|
|Up to 250g||£11.00||£14.75||£15.45|
|251g to 500g||£12.45||£19.15||£20.85|
|501g to 750g||£13.50||£21.95||£22.85|
|751g to 1kg||£14.45||£25.10||£26.50|
|1kg to 1.25kg||£14.45||£27.50||£29.95|
|1.25kg to 1.5kg||£15.40||£30.00||£32.70|
|1.5kg to 1.75kg||£15.60||£31.05||£33.20|
|1.75kg to 2kg||£15.60||£31.05||£33.20|
|2kg+||Apply for price||Apply for price||Apply for price|
We try to dispatch orders as soon as possible, normally between 12 - 48 hours. At our very busy times, such as just before Christmas, this will take longer as the elves start to get very busy, so please do allow us a little more time on these occasions. If your goods are out of stock we will email or telephone you and see if there is an alternative product that we can send.
Orders received after 1pm will be despatched the next working day. Orders received after 1pm on a Friday will be despatched the following Monday (or Tuesday if Monday is a Bank Holiday).
NEXT DAY DELIVERY is on the next working day so all orders despatched on a Friday will be delivered the following Monday (or Tuesday if Monday is a Bank Holiday). There are no courier deliveries on weekends but Saturday deliveries can be arranged at an extra charge. Please contact us for this facility.
NEXT DAY DELIVERY UPDATE We can no longer guarantee that 'next day delivery' will actually mean your order will be delivered the next day due to the current problem with couriers and shortage of drivers. Our apologies for the inconvenience this may cause.
If you would like delivery to be made to an alternative address, such as a works address or a neighbour, please fill in this information at the 'delivery address' stage during the checkout. If your goods are to be a gift to somebody else please let us know during checkout and we will omit the price from the delivery documents and invoice.
Delivery charges are, unfortunately, these days not cheap. We try very hard to be fair to all our customers and keep delivery charges to a minimum. We have not tried to hide delivery charges in 'free' delivery or one charge for everybody as ultimately it is you, our customer, who would have to pay for this. We would rather be honest about delivery charges and charge our customers what it actually costs us to deliver each order. We therefore use a mixture of Royal Mail and a courier service dependent upon the weight and size of the package. We have given an indication of the carriage charges above but the exact cost will be automatically calculated using the cheapest method during checkout. There are choices for Royal Mail (1st or 2nd class), 48 hour or next day courier for the UK and a courier service for overseas orders. If you have any preference for the method of delivery that is not offered please let us know and we can manually calculate the shipping charges and let you know what these will be.
Occasionally we find that the actual postage cost is cheaper than charged on the web site, when this happens we refund the difference back to the customer to the original payment method.
OVERSEAS orders - if your order doesn't appear to process correctly, please contact us on firstname.lastname@example.org as it may be due to the weight of the order and the carriage charges will need to be calculated by us independently of the web site.
Orders shipped using Royal Mail 48 hour or a courier service will need to be signed for. Please ensure that there will be somebody at the delivery address to sign for the goods or use a different delivery address such as a work's address. If you require the courier's tracking code and you have not received it, please contact us for this information.
1st class Royal Mail - mainly 1 -2 days but occasionally can take up to 3 days especially during December.
2nd class Royal Mail - 3 - 5 days for delivery.
European Countries - 5 -10 days for delivery.
Other Countries can take up to 14 - 21 days for delivery. The usual time scale is 7 - 10 days but please be aware that this will be longer during busy times i.e November/December for Christmas. We can offer other faster guaranteed courier services at an extra cost, please contact us at email@example.com
Europe 2021 deliveries
Please be aware that there are now extra charges (customs and taxes) to be paid on receipt of European orders which are not covered by the delivery charge. The extra charges do vary from country to country.
Also deliveries will take longer than normal in some countries. Unfortunately this is out of our control at the moment.
Please contact us if you require further information.